FAQs

What is Shop2go?

It is our membership card for point collection, redemption and discount program. 

Shop2go membership is available as a virtual card or as the previously issued store member card (previously named Shop2go Rewards).

How to apply?

By registering at any of our checkout counters, you will be issued with either a card or a receipt with a member account number. It is only RM10 for registration and activation of membership. There are no renewal fees.

Can I apply it online?

Yes. You may also apply by downloading the app. Click on the account button and follow the instructions.

Point expiry
The Points accumulated will be expired if the Member's account remains dormant for more than 365 calendar days.

Membership Termination
Membership will be automatically terminated from the Programme if the Member's account remains inactive for two (2) calendar years and all unredeemed Points will be forfeited. Member will need to reapply for a new Card should they wish to rejoin the Programme.

Or

Member can choose to leave the Programme at any time but by doing so, Member will be forfeited the right to any Point or Reward or Voucher already accrued or issued.